*Jewelry is final sale and not applicable for exchanges or returns*
¡Tu felicidad es nuestra prioridad!
Si algo no está bien, con gusto aceptaremos la devolución / cambio de productos y artículos defectuosos debido a defectos de fabricación / producción durante 30 días a partir de la fecha de compra.
Cualquier error de cumplimiento que cometamos y que resulte en el envío de un producto incorrecto también será aceptado para devolución 30 días a partir de la fecha de compra.
No se aplican todos los artículos, debido a la naturaleza de una venta o liquidación, los diseños personalizados o los artículos hechos a pedido no son elegibles para devolución.
UE TO COVID-19 PANDEMIC, THERE IS AN EXTREME DELAY WITH UNITED STATES MAILING CARRIERS THIS IS BEYOND OUR CONTROL, PLEASE KEEP THIS IN MIND DURING TRACKING OF YOUR SHIPMENT.
We are committed to processing orders as soon as possible and we do our best to ship items within 3-4 business days after an order is placed (excluding weekends and holidays) after receiving your order confirmation email. Please not that orders placed after 4pm Mon - Fri will be fulfilled the following day. You will receive another notification when your order has shipped. Black Friday / Cyber Monday rush and other sales may delay this process as we do our best to fulfill a higher volume of orders.
Please note that Priority Shipping does not include processing times.
Domestic Shipping Rates and Estimates
We ship all packages USPS Priority or UPS Ground. Current transit times are between 2-5 days, however all postage services, especially USPS are experiencing extreme delays due to the COVID-19 Pandemic.
Free local delivery is available for all orders within 20 miles of Middle River, MD zip code 21220. We will contact you via text message with the phone number or email you provided at checkout to notify you on the day of our arrival.
Yes we offer free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared and a representative will inform you when your items are ready for pick up. We will also send you an email when your order is ready along with any necessary instructions if need be.
Please have your order confirmation email upon arrival.
At this time we do not offer international shipping. Please refer back at a later time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.
If you haven’t received an expected delivery date within 3 business days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you. Please allow 24-48 hours for a representative to reply.
If you have any further questions, please don't hesitate to contact us at email@example.com